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Ordering FAQs

Carriage
Deliveries to mainland UK:   The charge is £9.95 for any size of order.   The more plants you order and the better the value for you!  Deliveries to Northern Ireland, Highlands and Islands of Scotland and offshore areas, please contact us for delivery prices before ordering.  

Delivery Schedule When do we despatch plants? All year around assuming we can get the plants to you safely.  You will receive your plants within 14 days, stock and weather permitting (see below), however we normally send plants more quickly and aim to get them delivered to you within 7 days.

Also, please be aware that there are days when it is not a good idea to send plants, for example when they are frozen. There are also weeks when we are exhibiting at shows or on holiday and are not able to despatch.

 There is no minimum order but the postage is fixed at £9.95 no matter how many plants you have.  It is therefore more cost effective therefore to order several rather than one at a time.

 Contact. As we are usually out in the nursery we would prefer an EMAIL: Contact Us.
Alternatively, you can call on 07914 762093 or write to us at Woodland Barn Nurseries, Holly Cottage, Heatley, Abbots Bromley, Staffordshire WS15 3EW. Please note that we are NOT open to the public for visits for road safety reasons.

Privacy Policy. Woodland Barn Nurseries do not disclose buyers' information to third parties other than to a carrier when order details are processed.

Returns Policy. We wish you to be totally satisfied with your plants. If there is a problem, please return the plants within 7 days in their original packaging and we will give a full refund. We regret that we are unable to refund carriage costs.

Goods are offered subject to their being unsold and available. We cannot be held responsible in any way if previously ordered plants are unavailable at the time of delivery, as they are perishable.

In accordance with the established custom of the trade Woodland Barn Nurseries will in no case be liable for more than the actual amount paid for a Woodland Barn Nurseries Product.

Risk in the items sold by Woodland Barn Nurseries shall pass to the customer at the moment when the items being sold leave Woodland Barn's premises. The customer shall inspect the goods sold and notify Woodland Barn Nurseries within 3 days of any apparent defect.

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